monday afternoon i placed an order with utrecht art supplies for 2 black picture frames. i checked status on it yesterday and saw that it was scheduled to be delivered today.
the package arrived this morning. i was out of the office when someone had signed for it and left it on my desk. when i got back i saw that the box had obviously been dropped on one side. no big deal, if it was properly packaged – there should be no problems.
being impressed with the quick shipping, i opened up the box and saw how poor the packing was. one frame was bubble wrapped and the other was not. just a few of those big pillow type air balloon thingies. both frames rocked back and forth easily.
<balloon thingie packaging stuff >
i pulled out the first frame (which had no protection at all) and little shards & splinters of glass fell out of the frame into the box and on the floor. the frame’s glass was busted. my co-workers were standing around chatting as i’m opening the box – there was a quick hush and a couple of boo’s and hiss’s in the background. Continue reading ‘the utrecht art supplies order goes wrong’
